Quality survey for establishments Bono Comercio Guardamar del Segura

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What did you think of this campaign?

As a participating establishment in this campaign, we would like to know your opinion in order to improve our service. We would therefore be grateful if you could fill in this quality survey.

This survey is completely anonymous and will only take a couple of minutes.

On a scale of 0 to 10, how do you rate the application interface? *

0 (Very bad)
1
2
3
4
5 (Indifferent)
6
7
8
9
10 (Excellent)

Did you find the text and icon indications clear? *

Yes
No

On a scale of 0 to 10, how would you rate your start-up experience as an establishment? *

0 (Very bad)
1
2
3
4
5 (Indifferent)
6
7
8
9
10 (Excellent)

On a scale of 0 to 10, how would you rate the experience of registering and logging in as a Consumer Voucher user? *

I have not tested this functionality
0 (Very bad)
1
2
3
4
5 (Indifferent)
6
7
8
9
10 (Excellent)

On a scale of 0 to 10, how would you rate your experience of buying the Consumer Voucher as a customer? *

I have not tested this functionality
0 (Very bad)
1
2
3
4
5 (Indifferent)
6
7
8
9
10 (Excellent)

On a scale of 0 to 10, how would you rate the voucher redemption experience as an establishment? *

0 (Very bad)
1
2
3
4
5 (Indifferent)
6
7
8
9
10 (Excellent)

On a scale of 0 to 10, how would you rate the experience of consulting redeemed vouchers and reports? *

I have not tested this functionality
0 (Very bad)
1
2
3
4
5 (Indifferent)
6
7
8
9
10 (Excellent)

Did you find it difficult to read and redeem the vouchers presented at your establishment? *

Yes
No

Can you indicate what the problem was (optional)

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In general terms, did you like this platform better than in previous years? *

Yes
No

Can you indicate what you preferred about the other platform (optional)?

On a scale of 0 to 10, how would you rate this application overall? *

0 (Very bad)
1
2
3
4
5 (Indifferent)
6
7
8
9
10 (Excellent)

Finally, what would you like to see in future versions of the application (you can check several)?

A native mobile app
More reports with more information on redeemed bonds
WhatsApp reminders to customers who still have unredeemed vouchers
A tool to generate the invoice templates to be submitted to the City Council with pre-filled data (customer, voucher number, etc.).
Other (specify)

Indicate what other functionality(ies) you would like to find in the platform *

GDPR *

I agree to the processing of my personal data in accordance with the provisions of the Privacy policy of this website.

Netrotec Services Computer scientists

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